Terms & Conditions
To ensure clarity and a successful collaboration, please carefully review the following terms and conditions:
- Scope of Services
– Services are rendered based on the information provided by the client. Suppose changes or adjustments become necessary due to the client’s failure to provide accurate or complete information. In such cases, timeline modifications may be required, and the client will be responsible for any additional costs or expenses incurred. We will not be liable for any errors resulting from incomplete or inaccurate information provided by the client.
- Communication and Response Times
– Email and message responses will typically be provided within 1–2 business days.
- Consultations and Fittings
– Consultations (virtual or in-person) must be scheduled at least 48 hours in advance.
– Rescheduling or cancellation requires a minimum of 24 hours ‘ notice.
- Payment and Refund Policy
– Full or partial payment (as agreed) must be made before services commence.
– Payments are refundable if a client chooses to cancel services; however, a 20% cancellation fee will apply. (Nb: Please note that no refunds will be issued for services already rendered, given the customized nature of styling, wardrobe, and illustration services).
- Client Responsibilities
– Clients are responsible for providing accurate information regarding their sizing, deadlines, preferences, and any other relevant details. The client acknowledges that any inaccurate information, omissions, or delays in communication or decision-making on the part of the client may impact the outcome and/or affect agreed-upon deadlines.
- Confidentiality
– We agree that during the term of the engagement and thereafter, we shall not, without the prior written consent of the client, disclose to any third party confidential or proprietary information of the client or belonging to the client.
- The obligation of confidentiality will not apply to any information that becomes publicly available through no fault of the company
- Lawfully obtained from a third party without restrictions
- It is required to be disclosed by statute or pursuant to a valid court order or a government authority. We shall give prompt notice of any such disclosure to the client
Data Protection:
Data subjects: In providing Services to the client, we may process personal information about the client. (a ‘Data Subject‘).
Processing personal information: We process all Data Subjects’ (The client) personal information under the Nigerian Data Protection Act.
Consent: The client acknowledges that it will give personal information to the company for the engagement and services provided, and the client warrants that they have the authority to share such personal information, which may be processed by the company. The client in providing such information and the company in processing such information undertake to comply with all relevant data protection laws and regulations.
Intellectual Property:
The client acknowledges that any copyright, designs, and other intellectual property rights used or subsisting in connection with the services of the company shall remain the sole property of the company. The client shall not, during or after the engagement with the company, dispute the ownership of any such Intellectual Property right of the company.
- In the event of any innovation, new designs or processes that evolve from the performance or as a result of the services to the client, the client acknowledges that the ownership of the intellectual property rights in such innovation, designs, or processes belongs to the company unless otherwise agreed in writing.
- The client shall indemnify the company fully against any losses, liabilities, costs, and expenses that the company may incur as a result of an infringement by the client of the intellectual property rights of the company.
Indemnity:
The Client shall indemnify the Company against all liabilities, costs, expenses, damages and losses including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses suffered or incurred by the Company as a result of or in connection with any misleading or inaccurate information provided by the client to the company and or any claim made against the Client.
- for actual or alleged infringement of a Third Party’s intellectual property rights arising out of information provided by the client to the company.
Consent and Agreement
By signing below, I, the client:
– Confirm that I have read, understood, and agree to the Terms and Conditions stated above.
– Consent to the company providing personalized styling, wardrobe management, and/or illustration services based on the information I have provided.
– Acknowledge that final styling and illustration outcomes are collaborative and based on creative interpretation and professional expertise.